Customer Service

Delivery Information

Where do we ship?

In Europe, Sorel ships to the following countries: Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Spain and United Kingdom.
For each of these countries Sorel has a separate online shop in local currency and language. Please select the online shop of the country where you would like to receive delivery.
The Sorelfootwear.co.uk online shop delivers to the United Kingdom, including Northern Ireland, Shetland, Orkney and the Outer Hebrides. Currently we do not deliver to the Channel Islands, the Isle of Man or Gibraltar. If you wish delivery to a different European country, please check out our country locator page.

Shipping Costs & Delivery Times

We work with DHL to make sure that your order is delivered fast and safely. You may choose a delivery address different from your billing address. We are currently unable to provide delivery to PO Boxes, or any other service point.

The table below illustrates our shipping options for Sorelfootwear.co.uk:

Shipping Option Costs Delivery Time
Standard £ 5 4 - 5 business days
Express £ 12 2 business days

Express shipping orders placed before 2:00 pm are usually delivered on the next business day. Express shipping orders placed after 2:00 pm will be delivered within 2 business days.

Please note that our delivery times are estimated and do not take into account any delay due to payment authorization.

Our distribution center is closed on Belgian public holidays and does not process any orders on these days. Belgian bank holidays 2016: January 1, March 28, May 1, May 5, May 16, July 21, August 15, November 1, November 11, December 25.

Order Tracking

Once your order has been dispatched you will receive a shipping confirmation email containing your tracking number and order tracking link.

Delivery

In case of a failed delivery attempt, DHL will leave a notice in your letter box and you will have the possibility to schedule a new delivery date with the carrier.

Other European Countries:

Country No Delivery to Shipping Option Cost
Sorel.at
Standard
Express
6 €
15 €
Sorelfootwear.be
Standard
Express
6 €
15 €
Sorelfootwear.de
Standard
Express
6 €
15 €
Sorelfootwear.es
The Canary Islands, Ceuta, Melilla, Plazas de Soberanía, Andorra Standard
Express
9 €
23 €
Sorel.fi
Åland Islands Standard
Express
9 €
15 €
Sorelfootwear.fr
DOM, TOM Standard
Express
6 €
15 €
Sorel.ie
Standard
Express
6 €
15 €
Sorel.it
Livigno, Campionne d'Italia, Repubblica di San Marino Standard
Express
9 €
23 €
Sorelfootwear.nl
The Caribbean Netherlands Standard
Express
6 €
15 €
sorelfootwear.co.uk
Channel Islands, Isle of Man, Gibraltar Standard
Express
5 £
12 £

Welcome To Sorel

Choose your country

IE
Ireland
Shipping Country